Previous incidents

The PayPal payments have now been resolved and all orders are completing as expected.

Thanks for your patience and understanding. Should you continue to have issues, please contact support via support@focusonforce.com

We have rectified the database connection error and monitored for a number of hours without any issues.

If this happens again, we will post an new update. If you have any issues, please contact support@focusonforce.com.

We have identified the issue and implemented some fixes that have been solid for around 30 minutes.

We are now monitoring. For now, we will close this status update. If you have any further issues and/or concerns, please contact support@focusonforce.com

The platform is back to full operation and working as expected.

We apologise for the delay and impact.

If you have any further issues, please contact Customer Service via support@focusonforce.com