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Degraded

Slow Performance

Aug 5, 2024 at 2:30pm UTC
Affected services
focusonforce.com
focusonforce.com/login/ - Username & Password with 2FA
focusonforce.com/login/ - Google Single Sign On (SSO)
focusonforce.com/login/ - LinkedIn Single Sign On (SSO)
Focus on Force - Study Guides
Focus on Force - Practice Exams

Resolved
Aug 6, 2024 at 2:43am UTC

The platform is back to full operation and working as expected.

We apologise for the delay and impact.

If you have any further issues, please contact Customer Service via support@focusonforce.com

Updated
Aug 5, 2024 at 9:30pm UTC

We believe we have indenitified the cause of the slows relating to the Database. This has been rectified and performance appears to be a lot better on the platform.

We are now monitoring for any further performance issues.

Updated
Aug 5, 2024 at 8:15pm UTC

We are aware the platform has returned to being slow, we are working on this at the moment.

Updated
Aug 5, 2024 at 3:31pm UTC

We have identified the cause and implementing some updates. We are monitoring.

The platform is still usable with some slowness whilst navigating some pages.

Created
Aug 5, 2024 at 2:30pm UTC

We are aware of some slow performance occurring on the platform at the moment. We are investigating and monitoring.