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Maintenance

Email Maintenance

Dec 09, 2024 at 08:15pm UTC  –  Dec 10, 2024 at 12:00am UTC
Affected services
Focus on Force Customer Service Ticketing System

Resolved
Dec 09, 2024 at 10:11pm UTC

Maintenance is now completed and we are monitoring.

Updated
Dec 09, 2024 at 09:14pm UTC

This is now in progress.

Created
Dec 09, 2024 at 08:15pm UTC

Our technical team will be performing maintenance on the email service which used for our support ticketing system.

During this time, emails sent to support@focusonforce.com may be delayed and/or bounce.

This does not affect Platform Emails such as Order Notifications.

We have provided a 3 hour window for this maintenance. We do not expect it to be for the entire window.