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Degraded

Server Degradation

Apr 17 at 06:16am AEST
Affected services
focusonforce.com
focusonforce.com/login/ - Username & Password with 2FA
focusonforce.com/login/ - Google Single Sign On (SSO)
focusonforce.com/login/ - LinkedIn Single Sign On (SSO)
focusonforce.com/login/ - Microsoft Single Sign On (SSO)
focusonforce.com/login/ - Yahoo Single Sign On (SSO)
Focus on Force - Study Guides
Focus on Force - Practice Exams
Focus on Force - Payment Method - PayPal
Focus on Force - Payment Method - Stripe/Credit Cards

Resolved
Apr 17 at 12:53pm AEST

Services have restored to normal and are stable. We are monitoring for any further issues.

Updated
Apr 17 at 09:57am AEST

Orders can be placed and the site can be accessed, but we recommend not starting any practice exams during this time.

Updated
Apr 17 at 09:15am AEST

Our service provider has identified the issue and implementing a fix. We suggest not starting any practice exams during this time as the issue may occur during that time.

We apologise for any incovenience.

Created
Apr 17 at 06:16am AEST

We are aware of an issue with the Platform which is showing a "Database Error". There is a service issue with our provider which we have contacted. We are awaiting an update from them at this time.